Shipping Policy


Shipping Fee

West & East Malaysia:

  • 0.1-1kg RM 10.00
  • 1.1-2kg RM 15.00
  • 2.1-3kg RM 20.00
  • 3.1-4kg RM 25.00
  • 4.1-5kg RM 30.00
  • 5.1-6kg RM 35.00
  • 6.1-7kg RM 40.00
  • 7.1-8kg RM 45.00
  • 8.1-9kg RM 50.00


ETA for non-festival periods

West Malaysia: 3-5 working days

East Malaysia: 7-12 working days

*Please note that due to customs complications, delivery to East Malaysia might take longer time.

Please keep close attention to page announcement to prevent unpleasant shopping experience.

Delivery Time

We try our best to prepare your orders and send them out as soon as we can but orders can only be shipped during working days and hours. We hope our beloved customers might note that Arzt Grow does not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please be rest assured that we’re on your side and will provide help in any way we can.

Office Hours are from Monday to Friday, excluding Public Holidays.

During Promotion Periods

During peak periods, there may be some delay in shipping. Please bear with us as we could not fulfil the usual next day delivery promise due to large volume of orders, transaction and availability issues.

For more details or inquiries on shipping issues, please email

[email protected]